Fulfilling Holiday Expectations During Peak Season

by Carolina Cano-Espinoza | Holiday Fulfillment, Outsourced Fulfillment, Partnerships

We know that this time of the year can be stressful – holiday events, year-end reviews, and shopping for the perfect gifts.  As an ecommerce retailer, you have additional holiday stress…  Do you have enough inventory for the busy season? Will you end the year in the black? Will your order fulfillment provider keep up with your customers’ demand? There is a lot of pressure to deliver during the holidays.

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Building Partnerships that Last, One Storage Room at a Time

by Carolina Cano-Espinoza | Customer Satisfaction, Partnerships

Nutraceuticals require special attention when it comes to warehouse storage. While refrigeration or climate control is not always required for nutraceutical supplements, the natural storage environment should be within an ideal temperature range for maximum product freshness and shelf-life. Depending on external factors, the solution can be simple or require a little extra work.

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3 Things to Remember During the 2017 Holiday Retail Season

by Carolina Cano-Espinoza | Holiday Fulfillment

Weather is getting cooler, retail stores are filling up with artificial firs, and the smell of pumpkin spice is everywhere you go, which means… the 2017 holiday retail season is here. Whether you are ready or not (if you’re not, you can catch up here), you should be  excited because consumer spending is up for another record-breaking year! This year’s holiday sales are projected to reach up to $682 billion, nearly 4.0% increase over last year’s total.

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2017 Holiday Shipping Calendar

by Carolina Cano-Espinoza | 2-Day-Shipping, Holiday Fulfillment

  Keep these recommended dates in mind for delivery to your customers by Christmas. Download a PDF version here.

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6 Fulfillment Metrics that Increase Customer Satisfaction

by Carolina Cano-Espinoza | Customer Satisfaction, eCommerce Fulfillment, eCommerce Strategy

It is not enough to provide great products at great prices, you absolutely must provide a great customer experience to remain competitive. Whether you realize it or not, your fulfillment is an extension of your customers’ experience and should be treated with attention to detail.

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Outsource to Grow Your Online Business Fast

by Carolina Cano-Espinoza | eCommerce Strategy, Outsourced Fulfillment

If you’re pursuing monumental growth for your online business, you may want to consider areas to outsource. When done right, outsourcing can give your online business a competitive advantage and help you achieve scalable growth, faster. Now that your business is up and running and sales are steady, you can stop trying to be all things for your business and focus on the right things that will take your online business to the next level.

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Get Ready for Free Shipping in Time for the Holidays [Infographic]

by Sarah Smith | Free Shipping, Holiday Fulfillment, Infographic

Are you prepared to fill the demands of fast and free shipping for the holiday season? Here are four steps you should be taking to get ready for free shipping in time for the holidays……

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3 Reasons to Plan Holiday Order Fulfillment Now

by Carolina Cano-Espinoza | Customer Satisfaction, eCommerce Strategy, Holiday Fulfillment

Are you experiencing a summer slowdown? Chances are, your online product sales see a bit of a dip between the months of June and October. But then the holiday shopping season comes along and the demand for holiday order fulfillment hits you like a ton of bricks! Take the extra time now to focus on improving the holiday shopping experience for your customers.

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Order Fulfillment for Online Pet Supplies

by Carolina Cano-Espinoza | Customer Satisfaction, eCommerce Fulfillment, eCommerce Strategy

Meeting the needs of specialized industries in order fulfillment requires special attention. For online businesses specializing in beauty, electronics, nutraceuticals and pet supplies, the obstacles in order fulfillment can differ greatly. Online businesses must tackle the unique challenges faced in providing their customers fast, accurate, and low-cost shipping.

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How to Offer Free Shipping and Increase Profits

by Carolina Cano-Espinoza | 2-Day-Shipping, eCommerce Strategy, Free Shipping

  Remember when ordering something online meant paying an exorbitant amount in shipping and handling costs and waiting 5-7 business days to get it? Well, that just won’t cut it for your customers anymore. Today’s online shoppers expect more from their eCommerce buys than just reliable delivery. Consumers EXPECT fast and free shipping and expect you to deliver. Growing competition and increasing shipping promotions have created a new challenge for retailers.

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