Order Fulfillment for Online Pet Supplies

by Carolina Cano-Espinoza | Customer Satisfaction, eCommerce Fulfillment, eCommerce Strategy

Meeting the needs of specialized industries in order fulfillment requires special attention. For online businesses specializing in beauty, electronics, nutraceuticals and pet supplies, the obstacles in order fulfillment can differ greatly. Online businesses must tackle the unique challenges faced in providing their customers fast, accurate, and low-cost shipping.

Read More

How to Offer Free Shipping and Increase Profits

by Carolina Cano-Espinoza | 2-Day-Shipping, eCommerce Strategy, Free Shipping

  Remember when ordering something online meant paying an exorbitant amount in shipping and handling costs and waiting 5-7 business days to get it? Well, that just won’t cut it for your customers anymore. Today’s online shoppers expect more from their eCommerce buys than just reliable delivery. Consumers EXPECT fast and free shipping and expect you to deliver. Growing competition and increasing shipping promotions have created a new challenge for retailers.

Read More

Smart Ways to Save on Inventory Transfer Costs

by Gwen Carrington | eCommerce, eCommerce Fulfillment, eCommerce Strategy

When daily order volumes exceed 20 orders a day, most eCommerce retailers find positive time and cost savings through outsourcing their order fulfillment. However, there may be additional costs added to the balance sheet when inventory is transferred from its original location to the new fulfillment center(s). In addition to the expenses associated with freight, the inventory transfer process may require additional time for planning and organization.

Read More

eCommerce Guide to Lot Tracking

by Carolina Cano-Espinoza | eCommerce Fulfillment, eCommerce Strategy, Infographic

This Guide to RSL infographic takes you step-by-step through lot tracking: what it is, why it’s important for retailers, and how it works. Click widget to read in full screen view.

Read More

4 Fast-Track Tips to Outsourced Fulfillment

by Carolina Cano-Espinoza | eCommerce Strategy, Freight, Outsourced Fulfillment

Transitioning order fulfillment operations, whether moving to a new provider or outsourcing for the first time, doesn’t have to be a long, arduous process. Partnering with the right fulfillment provider can optimize operations and accelerate the growth of your online business! Here are four tips to make your transition to a new fulfillment center as smooth and efficient as possible: 1.

Read More

Focus on Fulfillment Now to Boost Holiday Sales

by Carolina Cano-Espinoza | eCommerce Strategy, Holiday Fulfillment, Outsourced Fulfillment

It’s no secret the holidays bring increased sales for online retailers. But for some retailers, as much as 30 percent of annual sales occur during the holiday season! Increased sales are great, but sales spikes bring increased demands to deliver holiday orders in the most timely and cost-effective manners.

Read More

Customer Experience and Modern eCommerce Fulfillment

by Carolina Cano-Espinoza | Customer Satisfaction, eCommerce Fulfillment, Outsourced Fulfillment

  Focus on Post-Purchase Customer Experience  Gone are the days of focusing solely on pre-purchase customer experience to ensure success in the eCommerce world. While an enticing brand and user-friendly shopping experience can lure customers into new purchases, your store’s ability to retain profitable repeat customers is dependent on the post-purchase customer experience.

Read More

New Dim Weight Changes for 2017

by Gwen Carrington | 2-Day-Shipping, Customer Satisfaction, eCommerce Fulfillment

Unless you’re an eCommerce merchant who’s been hiding under a rock for a few years or dealing solely in intangible products, you’ve probably heard a thing or two about Dim Weight. The Dimensional Weight Pricing model (also known as DIM) was introduced in 2015. The purpose of Dim Weight is to ensure that shipments are billed properly when they utilize a larger amount of space in carrier transport vehicles, like planes and trucks.

Read More

Infographic | RSL Hazardous Materials Shipping Guide

by Linh Nguyen | eCommerce Fulfillment, eCommerce Strategy, Infographic

This infographic is your guide to hazardous materials handling.

Read More

Outsource Your Fulfillment for Accelerated eCommerce Growth

by Gwen Carrington | Customer Satisfaction, eCommerce, eCommerce Fulfillment

Outsourcing your fulfillment and shipping can be a highly strategic business decision that helps you achieve greater productivity, increases profits and accelerates growth. At RSL, we have many long-term customers whose eCommerce businesses have experienced exponential growth after utilizing our solutions for order fulfillment, freight management and shipping optimization. When it comes to selecting a fulfillment provider, there is no shortage of third party logistics (3PL) suppliers.

Read More