6 Fulfillment Metrics that Increase Customer Satisfaction

by Carolina Cano-Espinoza | Customer Satisfaction, eCommerce Fulfillment, eCommerce Strategy

It is not enough to provide great products at great prices, you absolutely must provide a great customer experience to remain competitive. Whether you realize it or not, your fulfillment is an extension of your customers’ experience and should be treated with attention to detail.

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Outsource to Grow Your Online Business Fast

by Carolina Cano-Espinoza | eCommerce Strategy, Outsourced Fulfillment

If you’re pursuing monumental growth for your online business, you may want to consider areas to outsource. When done right, outsourcing can give your online business a competitive advantage and help you achieve scalable growth, faster. Now that your business is up and running and sales are steady, you can stop trying to be all things for your business and focus on the right things that will take your online business to the next level.

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Get Ready for Free Shipping in Time for the Holidays [Infographic]

by Sarah Smith | Free Shipping, Holiday Fulfillment, Infographic

Are you prepared to fill the demands of fast and free shipping for the holiday season? Here are four steps you should be taking to get ready for free shipping in time for the holidays……

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3 Reasons to Plan Holiday Order Fulfillment Now

by Carolina Cano-Espinoza | Customer Satisfaction, eCommerce Strategy, Holiday Fulfillment

Are you experiencing a summer slowdown? Chances are, your online product sales see a bit of a dip between the months of June and October. But then the holiday shopping season comes along and the demand for holiday order fulfillment hits you like a ton of bricks! Take the extra time now to focus on improving the holiday shopping experience for your customers.

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Order Fulfillment for Online Pet Supplies

by Carolina Cano-Espinoza | Customer Satisfaction, eCommerce Fulfillment, eCommerce Strategy

Meeting the needs of specialized industries in order fulfillment requires special attention. For online businesses specializing in beauty, electronics, nutraceuticals and pet supplies, the obstacles in order fulfillment can differ greatly. Online businesses must tackle the unique challenges faced in providing their customers fast, accurate, and low-cost shipping.

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How to Offer Free Shipping and Increase Profits

by Carolina Cano-Espinoza | 2-Day-Shipping, eCommerce Strategy, Free Shipping

  Remember when ordering something online meant paying an exorbitant amount in shipping and handling costs and waiting 5-7 business days to get it? Well, that just won’t cut it for your customers anymore. Today’s online shoppers expect more from their eCommerce buys than just reliable delivery. Consumers EXPECT fast and free shipping and expect you to deliver. Growing competition and increasing shipping promotions have created a new challenge for retailers.

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Smart Ways to Save on Inventory Transfer Costs

by Sarah Smith | eCommerce, eCommerce Fulfillment, eCommerce Strategy

When daily order volumes exceed 20 orders a day, most eCommerce retailers find positive time and cost savings through outsourcing their order fulfillment. However, there may be additional costs added to the balance sheet when inventory is transferred from its original location to the new fulfillment center(s). In addition to the expenses associated with freight, the inventory transfer process may require additional time for planning and organization.

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eCommerce Guide to Lot Tracking

by Carolina Cano-Espinoza | eCommerce Fulfillment, eCommerce Strategy, Infographic

This Guide to RSL infographic takes you step-by-step through lot tracking: what it is, why it’s important for retailers, and how it works. Click widget to read in full screen view.

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4 Fast-Track Tips to Outsourced Fulfillment

by Carolina Cano-Espinoza | eCommerce Strategy, Freight, Outsourced Fulfillment

Transitioning order fulfillment operations, whether moving to a new provider or outsourcing for the first time, doesn’t have to be a long, arduous process. Partnering with the right fulfillment provider can optimize operations and accelerate the growth of your online business! Here are four tips to make your transition to a new fulfillment center as smooth and efficient as possible: 1.

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Focus on Fulfillment Now to Boost Holiday Sales

by Carolina Cano-Espinoza | eCommerce Strategy, Holiday Fulfillment, Outsourced Fulfillment

It’s no secret the holidays bring increased sales for online retailers. But for some retailers, as much as 30 percent of annual sales occur during the holiday season! Increased sales are great, but sales spikes bring increased demands to deliver holiday orders in the most timely and cost-effective manners.

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