4 Tips to Fast-Tracked Outsourced Fulfillment

by Carolina Cano-Espinoza | eCommerce Strategy, Freight, Outsourced Fulfillment

Transitioning order fulfillment operations, whether moving to a new provider or outsourcing for the first time, doesn’t have to be a long, arduous process. Partnering with the right fulfillment provider can optimize operations and accelerate the growth of your online business! Here are four tips to make your transition to a new fulfillment center as smooth and efficient as possible: 1.

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Focus on Fulfillment Now to Boost Holiday Sales

by Carolina Cano-Espinoza | eCommerce Strategy, Holiday Fulfillment, Outsourced Fulfillment

It’s no secret the holidays bring increased sales for online retailers. But for some retailers, as much as 30 percent of annual sales occur during the holiday season! Increased sales are great, but sales spikes bring increased demands to deliver holiday orders in the most timely and cost-effective manners.

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Customer Experience and Modern eCommerce Fulfillment

by Carolina Cano-Espinoza | Customer Satisfaction, eCommerce Fulfillment, Outsourced Fulfillment

  Focus on Post-Purchase Customer Experience  Gone are the days of focusing solely on pre-purchase customer experience to ensure success in the eCommerce world. While an enticing brand and user-friendly shopping experience can lure customers into new purchases, your store’s ability to retain profitable repeat customers is dependent on the post-purchase customer experience.

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New Dim Weight Changes for 2017

by Gwen Carrington | 2-Day-Shipping, Customer Satisfaction, eCommerce Fulfillment

Unless you’re an eCommerce merchant who’s been hiding under a rock for a few years or dealing solely in intangible products, you’ve probably heard a thing or two about Dim Weight. The Dimensional Weight Pricing model (also known as DIM) was introduced in 2015. The purpose of Dim Weight is to ensure that shipments are billed properly when they utilize a larger amount of space in carrier transport vehicles, like planes and trucks.

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Outsource Your Fulfillment for Accelerated eCommerce Growth

by Gwen Carrington | Customer Satisfaction, eCommerce, eCommerce Fulfillment

Outsourcing your fulfillment and shipping can be a highly strategic business decision that helps you achieve greater productivity, increases profits and accelerates growth. At RSL, we have many long-term customers whose eCommerce businesses have experienced exponential growth after utilizing our solutions for order fulfillment, freight management and shipping optimization. When it comes to selecting a fulfillment provider, there is no shortage of third party logistics (3PL) suppliers.

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How to Boost Valentine’s Day Sales in 3 Easy Steps

by Carolina Cano-Espinoza | eCommerce Strategy, Holiday Fulfillment

Valentine’s holiday spending reached a record high of nearly 20 billion dollars in 2016 according to National Retail Federation’s Valentine’s Day Consumer Spending Survey. After a brief dip in 2014, retail spending related to Valentine’s Day rebounded in 2015 with continued growth projected for 2017.

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Fall in Love with Your 3PL: 5 Tips for a Successful Partnership

by Carolina Cano-Espinoza | eCommerce Strategy, Outsourced Fulfillment, Partnerships

When your logistics company is a partner, it’s there for the life of your company.  The most successful online retailers view their professional service providers as an extension of their business. This shift helps identify the difference between order fulfillment that “gets the job done” and smart fulfillment that improves business operations, increases customer satisfaction, and grows your eCommerce business.

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5 Overlooked Tips for Finding the Right Fulfillment Center

by Carolina Cano-Espinoza | eCommerce Fulfillment, eCommerce Strategy, Outsourced Fulfillment

Order fulfillment is a critical component to your overall business operations. If you are experiencing signs that reveal your current eCommerce fulfillment operations are in trouble, it’s time to Get Smart About Fulfillment. However, any changes to your current processes should not be taken lightly. We’ve gathered some often overlooked tips to help you find the right fulfillment partner.

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Take Smart Measurements Now to Improve Your Holiday Fulfillment

by Gwen Carrington | Customer Satisfaction, eCommerce Fulfillment, eCommerce Strategy

eCommerce is a growth industry that has been breaking records year after year. This holiday season was no exception. According to comScore, online sales for the November through December period jumped approximately 11% and totals hit a record $91.7 billion. Yet, with rapid growth comes great challenges. In 2016, holiday fulfillment was once again challenged by an unexpected surge in holiday orders that overwhelmed many carriers.

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