New Dim Weight Changes for 2017

by Gwen Carrington | 2-Day-Shipping, Customer Satisfaction, eCommerce Fulfillment

Unless you’re an eCommerce merchant who’s been hiding under a rock for a few years or dealing solely in intangible products, you’ve probably heard a thing or two about Dim Weight. The Dimensional Weight Pricing model (also known as DIM) was introduced in 2015. The purpose of Dim Weight is to ensure that shipments are billed properly when they utilize a larger amount of space in carrier transport vehicles, like planes and trucks.

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Outsource Your Fulfillment for Accelerated eCommerce Growth

by Gwen Carrington | Customer Satisfaction, eCommerce, eCommerce Fulfillment

Outsourcing your fulfillment and shipping can be a highly strategic business decision that helps you achieve greater productivity, increases profits and accelerates growth. At RSL, we have many long-term customers whose eCommerce businesses have experienced exponential growth after utilizing our solutions for order fulfillment, freight management and shipping optimization. When it comes to selecting a fulfillment provider, there is no shortage of third party logistics (3PL) suppliers.

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How to Boost Valentine’s Day Sales in 3 Easy Steps

by Carolina Cano-Espinoza | eCommerce Strategy, Holiday Fulfillment

Valentine’s holiday spending reached a record high of nearly 20 billion dollars in 2016 according to National Retail Federation’s Valentine’s Day Consumer Spending Survey. After a brief dip in 2014, retail spending related to Valentine’s Day rebounded in 2015 with continued growth projected for 2017.

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Fall in Love with Your 3PL: 5 Tips for a Successful Partnership

by Carolina Cano-Espinoza | eCommerce Strategy, Outsourced Fulfillment, Partnerships

When your logistics company is a partner, it’s there for the life of your company.  The most successful online retailers view their professional service providers as an extension of their business. This shift helps identify the difference between order fulfillment that “gets the job done” and smart fulfillment that improves business operations, increases customer satisfaction, and grows your eCommerce business.

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5 Overlooked Tips for Finding the Right Fulfillment Center

by Carolina Cano-Espinoza | eCommerce Fulfillment, eCommerce Strategy, Outsourced Fulfillment

Order fulfillment is a critical component to your overall business operations. If you are experiencing signs that reveal your current eCommerce fulfillment operations are in trouble, it’s time to Get Smart About Fulfillment. However, any changes to your current processes should not be taken lightly. We’ve gathered some often overlooked tips to help you find the right fulfillment partner.

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Take Smart Measurements Now to Improve Your Holiday Fulfillment

by Gwen Carrington | Customer Satisfaction, eCommerce Fulfillment, eCommerce Strategy

eCommerce is a growth industry that has been breaking records year after year. This holiday season was no exception. According to comScore, online sales for the November through December period jumped approximately 11% and totals hit a record $91.7 billion. Yet, with rapid growth comes great challenges. In 2016, holiday fulfillment was once again challenged by an unexpected surge in holiday orders that overwhelmed many carriers.

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How to Use Holiday Returns to Increase eCommerce Profits

by Carolina Cano-Espinoza | Customer Satisfaction, eCommerce Strategy, Holiday Fulfillment

Congratulations on surviving yet another record-breaking holiday shopping season! But before you can tally your profits, you must deal with the inevitable result of increased sales — increased returns. Hopefully, you’ve done all you can to reduce online returns this holiday season, from optimizing your store’s returns policy and product descriptions on your eCommerce site, to improving your online order fulfillment process to ensure 100% order accuracy.

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5 Signs Your eCommerce Order Fulfillment Is Failing

by Carolina Cano-Espinoza | 2-Day-Shipping, eCommerce Fulfillment, Holiday Fulfillment

Is your fulfillment provider making the grade?  Whether you’re coping with the busy holiday shopping season, an important sales promotion or just a regular day; the success of your eCommerce store is riding on your fulfillment. With increased customer expectations for order accuracy and on-time delivery, your fulfillment provider is tested every time an order comes through your store. Don’t jeopardize customer satisfaction and future sales with second-rate fulfillment services.

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Holiday Success Tips: Social Media Marketing

by Carolina Cano-Espinoza | eCommerce, Holiday Fulfillment

The eCommerce holiday season is finally here! While you’re busy keeping up with the increased demand of holiday order fulfillment, it’s easy to put social media marketing on the back burner. However, a few simple social media posts can provide a major opportunity to connect with your customers and increase holiday sales. People have more downtime during the holiday season and are likely to be more active on social media.

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Holiday Success Tips: Reduce Stress & Get Things Done

by Carolina Cano-Espinoza | Customer Satisfaction, Holiday Fulfillment

  It comes as no surprise that more than eight out of 10 Americans anticipate stress during the holiday season, as shown in a poll conducted by the American Psychological Association. Not only can increased holiday stress dampen spirits during the most joyous season, it can also inhibit productivity during the most demanding time for eCommerce fulfillment. After all, running a successful business while maintaining a healthy personal life is challenging enough during regular seasons.

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