DIY Shipping vs. Hiring a 3PL: What’s Best for eCommerce Companies?

by Rakuten Super Logistics | 2-Day-Shipping, eCommerce, eCommerce Fulfillment

6 MIN. READ If you’re an online seller, you know exactly what time of year it is. The leaves are falling, Thanksgiving is around the corner – and the holiday season is about to heat up. Hopefully, that means you’re feeling optimistic. Holiday retail sales eclipsed $1 trillion last year, meaning a potential windfall for sellers that do it right.

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The “Boutique” Epidemic: Is Dropshipping a Viable Strategy?

by Rakuten Super Logistics | eCommerce, eCommerce Fulfillment, eCommerce Strategy

Here are two ads I was shown on Instagram in the span of a couple days. Different stores, different messaging, but same product. These businesses are marketing themselves as fashionable “boutique” stores, while dropshipping the same products from overseas and lacking the personal touch of a true boutique model. Thousands of similar “boutique” stores have popped up online in the past few years, all of whom are actually dropshippers.

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Successfully employing free shipping to increase conversion rates

by Rakuten Super Logistics | 2-Day-Shipping, Customer Satisfaction, eCommerce

4 MIN. READ To compete with brick-and-mortar, it’s essential that online retailers reduce the number of customers who ready to buy something but fail to complete their cart transaction when they see the shipping costs. A recent analysis of cart-abandonment studies found that 55% of respondents reported that the “extra” costs, mainly shipping, were too high. In addition, 21% cited the inability to calculate the costs of an order up-front as a reason they abandoned their carts.

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Amazon is building on its supply chain

by Rakuten Super Logistics | eCommerce, eCommerce Fulfillment, eCommerce Strategy

  3 MIN. READ Amazon remains at the nexus of e-commerce and logistics while constantly innovating, improving and expanding its network. Amazon’s global logistics footprint The global logistics footprint of Amazon is massive and growing larger with time. In the United States, Amazon’s sprawling network delivers a range of services, including Amazon Prime Now hubs (located near urban centers), Whole Foods and fresh foods delivery goods.

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Final mile delivery creates a competitive advantage

by Rakuten Super Logistics | Customer Satisfaction, eCommerce, eCommerce Fulfillment

Going the “final mile” for customers Consumers expect convenient, dependable delivery of their orders. Even if you ship truckloads of merchandise efficiently, “the final mile” is about customer satisfaction. That aspect of the delivery process, which is about providing a superior customer experience, is undergoing major improvements to make sure customers receive the correct order, and promptly.

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Why eCommerce Retailers Must Implement a Multiple Facility Shipping Model

by Rakuten Super Logistics | eCommerce, eCommerce Fulfillment, eCommerce Strategy

The world of e-commerce is in a constant state of flux. The age of consumerism is here, and customers have numerous choices of how and where to buy products. Technology has greatly influenced the e-commerce industry, creating a link between online purchasing and order fulfillment. With the emergence of faster, smarter and more flexible e-commerce business models, online retailers can now operate and reach customers on a global scale.

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RSL Podcast Episode 2– 4 Tips to Strengthen Your 3PL Relationships

by Rakuten Super Logistics | eCommerce Fulfillment, eCommerce Strategy, Partnerships

  Audio transcript [Edited for clarity] Carolina: Welcome to episode two of our ecommerce and logistics podcast. I’m Carolina, I’ll be your emcee for today. And today we are talking about the 4 tips to strengthen the relationship with your 3PL and how this really makes all the difference for a growing business. Joining me today is Sarah Smith and Jason Chan you may remember them from our previous podcast. And today we have a very special guest with us, Jessica Nicholson.

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In-House vs Third-Party Delivery – Which Way to Go

by Rakuten Super Logistics | eCommerce Fulfillment

This is a guest post by Agile SEO, a strategic search marketing company for technology brands. Agile SEO uses search data and a fine-tuned methodology to identify dozens of audiences within your market that represent big opportunities. Technological advancements and service-oriented business models have turned the e-commerce market into a consumer-oriented experience.

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Understanding Dimensional Weight and Zones: Best Practices to Reduce Shipping Costs

by Rakuten Super Logistics | 2-Day-Shipping, eCommerce Fulfillment, eCommerce Strategy

For ecommerce retailers to remain profitable, it’s crucial to have a good understanding of how dimensional weight and shipping zones work when it comes to order fulfillment and delivery. What is Dimensional Weight? The general idea behind dimensional weight (dim weight) is shippers (in this case, the ecommerce merchants) pay for the space their packages take up on a truck, rather than the physical weight of the package that is large or bulky, yet low in weight.

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Kitting and Bundling Your Ecommerce Product SKUs

by Rakuten Super Logistics | eCommerce Fulfillment, Holiday Fulfillment

The season of gift giving is upon us and it brings many opportunities for sellers to offer customers attractive promotions such as gift sets, bundles, and “buy one get one” deals. One way to manage these types of offers on the backend and to assist with operational efficiencies is through kitting. Kitting refers to bundling multiple items into one unique SKU, to be treated as one shippable item.

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