Business Innovation: An Essential Element in The Search for Success

by Rakuten Super Logistics | eCommerce Strategy

American businesses, like their global counterparts, find themselves in a new era in which they compete with companies both around the corner and—all too often—around the world. In the space of only two decades, almost every aspect of conducting business has changed or evolved; for example, being a ‘retailer’ used to imply that a company would open its doors every morning, and lock them at sunset.

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Your Ecommerce Platform: A Launchpad For Online Success?

by Rakuten Super Logistics | eCommerce Strategy

The US economy is robust, unemployment is at a 17-year low, federal corporate taxes have been slashed, and the stock market continues to break new record highs. So, at long last, we are in an era when America’s online businesses can ‘breathe easy’ and ‘enjoy the prosperity ride’, right? Wrong.

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Lowering Corporate Taxes: The Key To Unlocking National Prosperity?

by Rakuten Super Logistics | eCommerce Strategy

“A rising tide lifts all boats”—President John F. Kennedy, 1963 For as long as there has been a debate regarding the level of taxation for both American workers and companies, advocates of lowering corporate tax rates have proffered the idea that lower taxes will spur business growth, and that when businesses prosper so, too, will their employees, thus creating national prosperity.

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6 Order Fulfillment Metrics that Increase Customer Satisfaction

by Carolina Cano-Espinoza | Customer Satisfaction, eCommerce Fulfillment, eCommerce Strategy

It is not enough to provide great products at great prices, you absolutely must provide a great customer experience to remain competitive. Whether you realize it or not, your fulfillment is an extension of your customers’ experience and should be treated with attention to detail.

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Outsource to Grow Your Online Business Fast

by Carolina Cano-Espinoza | eCommerce Strategy, Outsourced Fulfillment

If you’re pursuing monumental growth for your online business, you may want to consider areas to outsource. When done right, using an outsourcing service can grow your online business and give it a competitive advantage to help you achieve scalable growth, faster. Now that your business is up and running and sales are steady, you can stop trying to be all things for your business and focus on the right things that will help you grow your online business faster.

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3 Reasons to Plan Holiday Order Fulfillment Now

by Carolina Cano-Espinoza | Customer Satisfaction, eCommerce Strategy, Holiday Fulfillment

Are you experiencing a summer slowdown? Chances are, your online product sales see a bit of a dip between the months of June and October. But then the holiday shopping season comes along and the demand for holiday order fulfillment hits you like a ton of bricks! Take the extra time now to focus on improving the holiday shopping experience for your customers by updating your holiday eCommerce strategy.

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Order Fulfillment for Online Pet Supplies

by Carolina Cano-Espinoza | Customer Satisfaction, eCommerce Fulfillment, eCommerce Strategy

Meeting the needs of specialized industries in order fulfillment requires special attention. For online businesses specializing in beauty, electronics, nutraceuticals and pet supplies, the obstacles in order fulfillment can differ greatly. Online businesses must find order fulfillment solutions to tackle the unique challenges faced in providing their customers fast, accurate, and low-cost shipping.

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How to Offer Free Shipping and Increase Profits

by Carolina Cano-Espinoza | 2-Day-Shipping, eCommerce Strategy, Free Shipping

  Remember when ordering something online meant paying an exorbitant amount in shipping and handling costs and waiting 5-7 business days to get it? Well, that just won’t cut it for your customers anymore. Today’s online shoppers expect more from their eCommerce buys than just reliable delivery. Consumers EXPECT fast and free shipping and expect you to deliver. Growing competition and increasing shipping promotions have created a new challenge for retailers.

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Smart Ways to Save on Inventory Transfer Costs

by Sarah Smith | eCommerce, eCommerce Fulfillment, eCommerce Strategy

When daily order volumes exceed 20 orders a day, most eCommerce retailers find positive time and cost savings through outsourcing their order fulfillment. However, there may be additional costs added to the balance sheet when inventory is transferred from its original location to the new fulfillment center(s). In addition to the expenses associated with freight, the inventory transfer process may require additional time for planning and organization.

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eCommerce Guide to Lot Tracking

by Carolina Cano-Espinoza | eCommerce Fulfillment, eCommerce Strategy, Infographic

This Guide to RSL infographic takes you step-by-step through lot tracking: what it is, why it’s important for retailers, and how it works. Click widget to read in full screen view.

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