Smart Ways to Save on Inventory Transfer Costs

by Sarah Smith | eCommerce, eCommerce Fulfillment, eCommerce Strategy

When daily order volumes exceed 20 orders a day, most eCommerce retailers find positive time and cost savings through outsourcing their order fulfillment. However, there may be additional costs added to the balance sheet when inventory is transferred from its original location to the new fulfillment center(s). In addition to the expenses associated with freight, the inventory transfer process may require additional time for planning and organization.

Read More

Outsource Your Fulfillment for Accelerated eCommerce Growth

by Sarah Smith | Customer Satisfaction, eCommerce, eCommerce Fulfillment

Outsourcing your fulfillment and shipping can be a highly strategic business decision that helps you achieve greater productivity, increases profits and accelerates growth. At RSL, we have many long-term customers whose eCommerce businesses have experienced exponential growth after utilizing our solutions for order fulfillment, freight management and shipping optimization. When it comes to selecting a fulfillment provider, there is no shortage of third party logistics (3PL) suppliers.

Read More

5 Ways Outsourcing Your Order Fulfillment Creates a Competitive Holiday Advantage

by Sarah Smith | eCommerce, eCommerce Fulfillment, Holiday Fulfillment

While you’re busy trying to stay afloat handling your shipping and returns in-house, do you ever stop and wonder how the “other guys” manage to have time to promote their products at events, engage their customers on social media, AND continue to constantly release new, innovative products? The answer to your curiosity may be quite simple–your  competition has a competitive advantage over you.

Read More

Ecommerce Analytics to Measure for a Successful Holiday Season

by Sarah Smith | Customer Satisfaction, eCommerce, eCommerce Fulfillment

In our efforts to “Always Improve, Always Advance” we’re excited to present another guest blog post featuring information eCommerce retailers can use to positively impact their business outcomes. Today’s post is written by Abhi Jadhav.   The holiday shopping season is almost upon us. And it could be one of the biggest in recent years. Online spending is predicted to grow from $2.5 bn to $3.

Read More

How to Boost Your Ecommerce Conversion Rate for the Holidays

by Sarah Smith | eCommerce, eCommerce Fulfillment, Holiday Fulfillment

rec·ord-break·ing (adjective): surpassing a record or best-ever achievement Are you ready to break your revenue records this holiday season? Rakuten Super Logistics is here to help. We want to see you succeed — but first, you have to believe it. Then you’ve got to put a plan in place that helps you achieve it. That’s why we’re so excited about our new guest blog post.

Read More

Top Holiday Tips for 2015

by Sarah Smith | eCommerce, Free Shipping, Holiday Fulfillment

How Leading eCommerce Retailers Will Maximize Sales The 2015 holiday season is drawing near. It is never too early to begin thinking about the upcoming holiday season. However, those who delay their planning and preparation run the risk of missing out on sales and profits. In the rapidly changing world of eCommerce, each coming year brings drastic changes to technology and buyer behavior.

Read More

Why You Must Stop by Rakuten Booth #1859 at IRCE

by Sarah Smith | 2-Day-Shipping, eCommerce, eCommerce Fulfillment

We’re in the final stages of our preparations for the world’s largest eCommerce trade show. In just two short weeks we will be exhibiting at IRCE 2015 (Internet Retailer Conference and Exhibition) taking place June 2-4, 2015 in Chicago at the McCormick Place West.

Read More

[Guest Post] WaterCheck and Rakuten Super Logistics: Working Together for a Greater Good

by Sarah Smith | 2-Day-Shipping, Customer Satisfaction, eCommerce

–We are pleased to present this guest blog post from valued RSL client, WaterCheck.biz–   Our business, WaterCheck.biz, has come a long way. We started with 2 products and 1 customer and now we have over 500 water-related products and over 10,000 customers all around the world. Plus, we began with the simple idea that we wanted to make a global difference by promoting the value and message of water.

Read More

The Most Valuable Piece of Your Business

by Sarah Smith | 2-Day-Shipping, Customer Satisfaction, eCommerce

Imagine you have the ability to gather all of your customers in one place and time. During this gathering you are given the chance to ask your customers what they think about you and your business. What do you think they would say? Now let’s imagine the size of the group is increased, and your customers are joined by your stakeholders and even your potential customers.

Read More

Out of the Box: My Post Holiday Evaluation

by Michael Manzione | Customer Satisfaction, eCommerce, eCommerce Fulfillment

A Recap from Rakuten Super Logistics Chief Operating Officer Michael Manzione One of our main goals in 2015 is to accelerate our receiving accuracy and time.  With your help, following the tips provided and our guidelines in our Customer Service Manual it will be a “win” for both of us. The holiday season is in the rear view mirror and like “you”; we’re catching our breath and evaluating our performance.

Read More