Outsource Your Fulfillment for Accelerated eCommerce Growth

by Sarah Smith | Customer Satisfaction, eCommerce, eCommerce Fulfillment

Outsourcing your fulfillment and shipping can be a highly strategic business decision that helps you achieve greater productivity, increases profits and accelerates growth. At RSL, we have many long-term customers whose eCommerce businesses have experienced exponential growth after utilizing our solutions for order fulfillment, freight management and shipping optimization. When it comes to selecting a fulfillment provider, there is no shortage of third party logistics (3PL) suppliers.

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Fall in Love with Your 3PL: 5 Tips for a Successful Partnership

by Carolina Cano-Espinoza | eCommerce Strategy, Outsourced Fulfillment, Partnerships

When your logistics company is a partner, it’s there for the life of your company.  The most successful online retailers view their professional service providers as an extension of their business. This shift helps identify the difference between order fulfillment that “gets the job done” and smart fulfillment that improves business operations, increases customer satisfaction, and grows your eCommerce business.

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5 Overlooked Tips for Finding the Right Fulfillment Center

by Carolina Cano-Espinoza | eCommerce Fulfillment, eCommerce Strategy, Outsourced Fulfillment

Order fulfillment is a critical component to your overall business operations. If you are experiencing signs that reveal your current eCommerce fulfillment operations are in trouble, it’s time to Get Smart About Fulfillment. However, any changes to your current processes should not be taken lightly. We’ve gathered some often overlooked tips to help you find the right fulfillment partner.

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How to Boost Your Summer Sales

by Rakuten | Customer Satisfaction, eCommerce Fulfillment, Partnerships

Summer months can be a slow time for eCommerce businesses. However, there can still be easy and effective ways to boost and even maintain your sales. Discounts Most people just can’t resist a great deal. There’s a reason ‘Limited Time Discounts’ are still around: they are effective. A simple 10% off for the next 48 hours can draw people in.

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How to Boost Your Ecommerce Conversion Rate for the Holidays

by Sarah Smith | eCommerce, eCommerce Fulfillment, Holiday Fulfillment

rec·ord-break·ing (adjective): surpassing a record or best-ever achievement Are you ready to break your revenue records this holiday season? Rakuten Super Logistics is here to help. We want to see you succeed — but first, you have to believe it. Then you’ve got to put a plan in place that helps you achieve it. That’s why we’re so excited about our new guest blog post.

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New Customer Referral Program: Giving Beyond Fulfillment

by Sarah Smith | Customer Satisfaction, eCommerce Fulfillment, Partnerships

We are very excited to announce our new customer referral program! We’ve revamped our referral program as a way of giving back. Our referral program rewards customers that suggest qualified eCommerce retailers to Rakuten Super Logistics. Since its humble beginnings in the mid-90s, eCommerce has been leading the way in a revolution of our culture. As a result, eCommerce has changed the shopping paradigm on numerous levels.

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Why You Must Stop by Rakuten Booth #1859 at IRCE

by Sarah Smith | 2-Day-Shipping, eCommerce, eCommerce Fulfillment

We’re in the final stages of our preparations for the world’s largest eCommerce trade show. In just two short weeks we will be exhibiting at IRCE 2015 (Internet Retailer Conference and Exhibition) taking place June 2-4, 2015 in Chicago at the McCormick Place West.

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[Guest Post] WaterCheck and Rakuten Super Logistics: Working Together for a Greater Good

by Sarah Smith | 2-Day-Shipping, Customer Satisfaction, eCommerce

–We are pleased to present this guest blog post from valued RSL client, WaterCheck.biz–   Our business, WaterCheck.biz, has come a long way. We started with 2 products and 1 customer and now we have over 500 water-related products and over 10,000 customers all around the world. Plus, we began with the simple idea that we wanted to make a global difference by promoting the value and message of water.

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Out of the Box: My Post Holiday Evaluation

by Michael Manzione | Customer Satisfaction, eCommerce, eCommerce Fulfillment

A Recap from Rakuten Super Logistics Chief Operating Officer Michael Manzione One of our main goals in 2015 is to accelerate our receiving accuracy and time.  With your help, following the tips provided and our guidelines in our Customer Service Manual it will be a “win” for both of us. The holiday season is in the rear view mirror and like “you”; we’re catching our breath and evaluating our performance.

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The Truth About Robots, Fulfillment and Human-less Logistics

by Sarah Smith | 2-Day-Shipping, Customer Satisfaction, eCommerce

The robots are coming. The robots are coming! Oh wait… they’re already here. Unless you’ve been hiding under a rock, or more likely buried in the business of Black Friday and Cyber Monday, you have most likely seen one of the numerous news stories covering Amazon’s new robotic army. The “robots” were recently deployed in several Amazon fulfillment centers across the U.S. just in time for the holiday rush.

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