We work with our clients to ensure that their goods arrive at their destination on time and in perfect condition. Since the company’s founding, we have retained our customers by providing excellent service and an unwavering commitment to helping them achieve their goals. We also empower our employees to ensure they are in a position to deliver a great client experience. Our company’s high employee retention rate is a testament to our company culture.

There are two ways to approach a goal:

  1. Best Effort Basis
    Striving hard to reach it, but should you miss, being content with having accomplished something.
  2. Get Things Done
    Doing everything in your power to reach it; only being satisfied with complete success.

Act as a True Professional

What is true professionalism? It is taking an uncompromising approach toward your work and having a determination to be the best. It means tackling every task with undivided concentration. This is the kind of professionalism necessary to achieve the most challenging goals.

For a long time, watching and imitating others was an effective strategy for success in business.

But the Internet is revolutionizing all business, and this revolution demands a new way of working. How do we travel confidently where no one has gone before? By proceeding with business scientifically. That is why this cycle is so important to our success.

As part of Rakuten, we are first and foremost a service company.

We’re proud to serve our customers and we ceaselessly seek to improve their experience.

The Internet makes the window of opportunity for every small business.

We can accomplish in one month what it takes other companies a year to do because we can only win by being many times faster than our competitors.