Webgistix and 4PX Enable eBay Sellers in China to Expedite Fulfillment of U.S.-bound Orders
New Solution Integrated with eBay Selling Manager Pro, Speeds Delivery to U.S. Buyers and Helps Sellers Improve eBay Detailed Seller Ratings
SHENZHEN, CHINA — October 27, 2010 — Webgistix Corp., the global leader in e-commerce order fulfillment, in partnership with 4PX, the order fulfillment leader in China, today announced the new eGlobal Order (eGO) service to speed delivery to U.S. eBay (NasdaqGS: EBAY) buyers. eGO is immediately available to eBay sellers in China who sell to buyers in the United States. eGO is fully integrated with eBay Selling Manager Pro, simplifying the movement of orders through the fulfillment process. To learn more, eBay China sellers can visit http://www.eglobalorder.com or email firstname.lastname@example.org.
Shipping time has become an important component of eBay’s Detailed Seller Ratings (DSR) system. Because orders that ship via eGO reach U.S. customers in one to three days (through FedEx (NYSE: FDX), UPS (NYSE: UPS) or USPS), eGO can help sellers earn positive feedback and higher rankings. If used strategically, eGO can help sellers differentiate themselves and increase their revenue by offering a fast, reliable delivery option their competitors can’t match. And, research indicates fast delivery is one of the most important factors in reducing the number of returned items and improving customer satisfaction.
“eBay China is pleased to launch the eGO service to eBay sellers in China,” said Oliver Hua, Chief Operating Officer, eBay China. “We believe the partnership of Webgistix and 4PX, both global order fulfillment leaders, brings the technology, logistics, and U.S. order fulfillment expertise needed for eBay Sellers in China to grow their business in the U.S. marketplace, currently the largest e-commerce markets in the world.”
“eBay buyers expect fast, accurate order fulfillment,” said Joseph DiSorbo, CEO of Webgistix. “Sellers on eBay face a very competitive environment. We are pleased to partner with 4PX to introduce the eGO service to help China eBay sellers earn customer loyalty and high ratings so they can receive the maximum benefits available from eBay and attract more buyers.”
“We are excited to partner with Webgistix to deliver this new order fulfillment service to eBay sellers in China,” said Kevin Lee, President, 4PX. “eGO presents an expanded market opportunity for eBay sellers in China by putting them on equal footing with eBay sellers in the U.S. eGO makes order fulfillment easy for all Chinese sellers who frequently send shipments to the U.S.”
To utilize the eGO service, Chinese sellers send their inventory to a 4PX fulfillment centre in China. 4PX arranges for cost effective bulk inventory shipments to Webgistix’s bi-coastal fulfillment centers in New York and Las Vegas. When a customer places an order with an eBay seller, the order is automatically fulfilled by the eGO service in the United States for final delivery to the customer. This process can shorten delivery times to U.S. customers by up to 70 percent while reducing shipping costs for eBay sellers. Tracking and shipping information for orders is presented inside Selling Manager Pro, providing eBay sellers with complete visibility.
Webgistix is a global leader in outsourced eCommerce order fulfillment. The Webgistix approach is based on its innovative SmartFill™ technology, the eCommerce industry’s most efficient and accurate fulfillment platform, and the only web-based solution that gives retailers complete control over outsourced fulfillment operations. Webgistix’s automated solution helps ensure fast and accurate order fulfillment, and is designed for established eCommerce retailers around the world. For more information, visit http://www.webgistix.com.